Service Content
Master Fulfillment Control Plan: End-to-end planning from production scheduling, consolidation at port, customs clearance, transportation, warehouse arrival, site delivery, vertical transport, to installation
Warehousing & On-site Coordination: Allocation from overseas/city warehouses, on-site unloading and stacking plans, phased and zoned deliveries
Installation & Subcontractor Coordination (Optional): Liaising with local installation partners, clarifying processes, timelines, and acceptance criteria
Exception Management: Rapid response and resolution for shortages, damages, delays, mis-shipments, quality issues
SLA Management: Establishing and monitoring quantifiable metrics for on-time delivery rate, damage rate, response time, etc.
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